Welcome to the Wooda Surgery Online
The Wooda Surgery is a group practice offering a wide range of medical and nursing services. The team also includes district nurses, midwives and health visitors on attachment from the local trusts.
The surgery is purpose built and there is a pharmacy (leased to Lloyds Chemist) on site. We are accessible to patients with disabilities, including automatic doors at the entrance with level access. We welcome any feedback as to how we can improve our premises for patients with disabilities.
We welcome new patients living within our practice area (for details contact reception on 01237 471071).
We really value our patients' feedback on all aspects of the services we offer. We would particularly like to hear from you if you use the surgery regularly or if you have a long term health condition, are a parent of a young family, have a mental health condition or are over the age of 75.
There are parking facilities for patients on site but these are limited and we would ask for your co-operation in parking within the areas marked out. Please be aware that parking is prohibited in Ethelwynne Brown Close and this is monitored by the local council. There is a large public car park adjacent to the surgery on Barnstaple St.
Summary Care Record and online access
Please speak to the Receptionist team about access to your reord online. You will need to provide documents for proof of identity which include photographic I.D, i.e. a passport or driving licence AND proof of your address, i.e a bank statement, unfortunately we cannot accept a utility bill for proof of address. If you do not have these documents, please speak to the Reception team about how you can provide proof of identification.
You will also be required to complete a consent form which you can print out and return to the Reception team. Please see link below:
View your medical record online
Support services in Devon
Please click on the link below to find all the registered support services across Devon.
Self Referral for Physiotherapy
Physiotherapy are now able to offer self-referrals from The Wooda Surgery patients.
Our specialist team of Physiotherapists will carry out a comprehensive examination to help diagnose your problem. Working with you, the Physiotherapist can then develop the most effective treatment plan to help you recover.
Our Physiotherapists aim to use the most appropriate and evidence based techniques. This can include manual therapy, soft tissue massage, acupuncture, hydrotherapy, injection therapy & participation in specific rehabilitation classes. With appropriate advice & education your Physiotherapist will also provide you with a tailored home exercise programme. In combination, this treatment will help you achieve your goals and prevent re-injury.
Here is the link for the online form:
Self Referral Online form for Physiotherapy
DO YOU LOOK AFTER SOMEONE WHO CAN’T GET BY WITHOUT YOUR HELP?
If you are an unpaid carer who provides care and support to a partner, relative, friend or neighbour who wouldn’t be able to get by on their own, please let one of our Patient Service Coordinators know.
There is support available for you that you may not have known about. Once you have informed us, please sign up with Devon Carers who have a variety of different benefits that you may be interested in.
Register with Devon Carers
Please call our Helpline: 03456 434 435 to speak to our Advice Team, who will be able to register you over the telephone.
Care Quality Commission
With effect from 1st April 2013, the practice is regulated by the Care Quality Commission, for more information please go to www.cqc.org.uk
The CQC carried out a routine inspection of the practice in October 2014. Please see the link below for the inspection ratings:
CQC Report for Wooda Surgery
Following patient feedback, we are evolving our appointment booking system. We can offer a telephone or face to face consultation with your usual doctor on the day you call or when they are next in if available. If your call is urgent and your usual doctor isn’t available, you will be able to speak to the Emergency Care Doctor on the day that you call.
It would be helpful if you could give a brief description of the problem to enable us to prioritise your care and ensure that you are consulting with the most appropriate person. There may be occasions when a message to the doctor is more appropriate than a consultation - our receptionist will be able to action this.
Making positive changes to your health
Whether you’re looking to quit smoking, lose weight for that special occasion, become more active or reduce your alcohol intake, you've come to the right place.
Take OneSmallStep to change...
Visit https://www.onesmallstep.org.uk/ for more information.
Pharmacy First is a new scheme which allows people with certain minor ailments and conditions to go straight to their pharmacist to receive a consultation and treatment without needing to visit their GP to get a prescription first.
(Site updated 05/10/2019)