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                                   ***CHANGES TO ALL APPOINTMENT BOOKINGS***


CORONAVIRUS UPDATE***
The Wooda Surgery remains open for business however in order to protect our most vulnerable patients, our staff and Doctors we have made some temporary changes to our access to the building and our appointment booking process.


Due to the latest government advice, we are trying to slow the spread of the Coronavirus -COVID-19. We are therefore using a full Telephone Triage system as from Monday 16th March to reduce the visits to the surgery by people with symptoms of "a new fever" or "a new cough".



If you have either of these symptoms, please do not contact the practice in the first instance. Please use NHS 111 online where full triage can be made and advice and guidance given. If you are unable to access the internet for this, please call NHS 111.


If you do not have any of these symptoms but still need to access healthcare, please call our Reception team where a Telephone Triage appointment can be booked.


Patients requiring other routine appointments, i.e. blood tests and regular dressings will be screened accordingly by our Reception team.


Please note that our intercom system will be in operation on the doors into the practice for any patients attending for their booked appointment or general enquiries to enable us to manage the flow of patients in and out of the practice.


We thank you in advance for your cooperation.


Data Sharing

National Data Sharing

Practices can no longer opt patients out of national data sharing. For information on your choices under the National Data Opt Out, please see link below: https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/

Confidentiality & Medical Records

Locked blue folderThe practice complies with the General Data Protection Regulation and access to medical records legislation.

Please see attached for our practice Privacy Statements:

Privacy Notice - Using your information to provide you with appropriate healthcare

Privacy Notice - Using your information to assist medical research

Privacy Notice - Using your information to meet legal requirements

Privacy Notice - Using your information for national screening programmes

Privacy Notice - Using your information to enable your appointments at Improved Access clinics

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the Clinical staff.

When making a referral to another care provider, specialist or hospital it is necessary to provide them with some information about your medical records both past and present.  If you do not wish to share this information please ensure that you discuss this with the clinician referring you for further care.



 
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